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Privacy Policy

Effective Date : 01 September 2024

Introduction

Syntec Systems India Pvt. Ltd. (“Syntec,” “we,” “our,” or “us”), a subsidiary of Synergy Technologies LLC, is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our products or services, or otherwise interact with us. This policy is intended to comply with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, where applicable.

Information We Collect

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Personal Information: Name, email address, phone number, company name, job title, postal address and any other information you voluntarily provide when you contact us, register for services, subscribe to communications, or otherwise interact with us.

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Usage Data: Technical and usage information such as IP address, browser type and version, device and operating system, pages visited, referral source, time and date of access and other analytics data collected through cookies and similar technologies.

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Transactional Information: Billing and payment information and records of products or services you purchase or subscribe to.

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Other Information: Any other information you choose to provide to us.

How We Use Your Information

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To provide, operate, and maintain our website, products, and services.

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To process transactions and fulfill contractual obligations.

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To communicate with you — for customer support, service updates, marketing (where consented), and other notices.

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To personalize and improve your experience and our offerings, including analytics and performance monitoring.

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To detect, prevent, and respond to fraud, security incidents, or other illegal activity.

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To comply with legal obligations and regulatory requirements.

Legal Bases for Processing (where applicable)

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Where required by law, we will process personal data only where we have a lawful basis to do so, such as: consent, performance of a contract, compliance with legal obligations, or our legitimate interests (balanced against your rights and freedoms).

Cookies and Similar Technologies

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We use cookies and similar tracking technologies to collect usage data and provide improved functionality and analytics. You may manage cookie preferences through your browser settings or via available opt-out mechanisms, though disabling cookies may limit certain site features.

Sharing and Disclosure of Information

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With service providers, vendors, and partners who perform services on our behalf (e.g., payment processors, hosting providers, analytics providers).

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With our affiliates and group companies for business, operational, and administrative purposes.

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When required by law, litigation, or government requests, or to respond to lawful requests by public authorities.

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To protect our rights, property, or safety or the rights, property, or safety of others.

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In connection with a corporate transaction, merger, acquisition, or sale of assets; in such case, information may be transferred as part of the transaction subject to appropriate safeguards.

Cross-Border Transfers

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Your personal data may be transferred to, stored, or processed in countries other than India as part of our global operations. Where transfers occur, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

Data Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage on the Internet is completely secure; we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or services. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third parties before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the Effective Date at the top of this Policy. We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at sales@synergytechs.net .

Address

Syntec Systems India Pvt. Ltd., Hyderabad, India

Governing Law

This Privacy Policy is governed by the laws applicable in India. To the extent permitted by applicable law, disputes arising under this Policy will be subject to the exclusive jurisdiction of the competent courts in Hyderabad, India.